KGF Tech ("KGF Tech", "we", "us") builds fleet and transport management software, including our mobile applications and web platforms — R10, Happy Team and Impact360 (together, the "Services"). This policy explains what information we collect, why we collect it, and the choices you have.
Information We Collect
- Account information — name, email, phone number and the role you hold (parent, employee, operator or administrator).
- Transport data — passenger and student details, route and stop assignments, boarding records and travel IDs needed to operate the service.
- Location data — vehicle GPS location for tracking features, and device location only where you grant permission for live trip features.
- Usage and device data — app version, device type and diagnostic logs that help us keep the Services reliable and secure.
- Enquiry data — details you submit through our demo or contact forms, used only to respond to you.
How We Use Information
- To provide core features such as registration, route assignment, attendance, tracking and notifications.
- To send service-related alerts, for example boarding confirmations to parents or trip updates to employees.
- To keep the Services secure, prevent misuse and troubleshoot problems.
- To meet the legal and contractual obligations of the organisations we serve.
How Information Is Shared
We share information only with the organisation you are associated with (your employer or school), with service providers who process data on our behalf under contract (such as hosting and payment partners), and where required by law. We do not sell personal information, and we do not use it for third-party advertising.
Data Retention
We keep information for as long as your account is active or as needed to provide the Services, then retain it only as required to meet legal, accounting or operational obligations, after which it is deleted or anonymised.
Security
We use encryption in transit, access controls and regular maintenance to protect your data. No system is perfectly secure, but we work to limit risk and respond promptly to any incident.
Children's Privacy
Our Happy Team school-bus service involves data about minors. In those cases, a child's data is provided and controlled by the parent, guardian or school, and is used only to operate transport for that child. We do not knowingly use children's data for any other purpose.
Your Rights
You may request access to, correction of, or deletion of your personal data, and you may withdraw permissions such as location access at any time in your device settings. To make a request, contact us using the details below.
Changes To This Policy
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Contact Us
For any privacy question or request, email info@kgftech.com or call +91 6366-371252.
KGF Tech, No 319, 8th A Main Road, HRBR Layout, Kalyananagar, Bangalore North – 560043, Karnataka, India.